Refund & Cancellation Policy

Last updated: April 2026

Refund Eligibility

AI services are generally non-refundable once the service execution has started due to the computational costs and the instant nature of the results. However, we offer refunds in the following cases:

  • Technical failure preventing service execution within 24 hours
  • Service output significantly different from description
  • Duplicate order made by mistake
  • Payment charged but service not accessible in account

Refund Timeframe

  • Refund request window: Within 7 days of order
  • Processing time: 5-7 business days after approval
  • Refund method: Original payment method

How to Request a Refund

To request a refund, please contact our support team with:

  • Order ID
  • Reason for refund request
  • Screenshots (if technical issue)

Contact Support:

Email: support@gik.ai

Phone: +91 6203923244

Response time: Within 24 hours