Privacy Policy

gik.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Key Terms Used in This Policy:

• Account: A unique account created for you to access our Service
• Affiliate: An entity that controls, is controlled by, or is under common control with a party
• Company: gik.ai
• Cookies: Small files placed on your device by our Service
• Device: Any device that can access the Service (computer, phone, tablet)
• Personal Data: Any information that relates to an identified or identifiable individual
• Service: The gik.ai website located at https://gik.ai
• You/User: The individual accessing or using the Service

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We also collect information about how you interact with our Service ("Usage Data"). This may include:

• Your Device's Internet Protocol address (e.g. IP address)
• Browser type and version
• Pages of the Service you visit
• The time and date of your visit
• The time spent on those pages
• Operating system
• Device identifiers and other diagnostic data

What Are Cookies?

Cookies are small text files stored on your device. They help us remember your preferences and understand how you use our Service.

Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly (includes security and fraud prevention)
• Analytics Cookies: Help us understand how you use the Service

You can control cookie settings through your browser preferences or at any time using the "Cookie Settings" link in our footer. For more information, see our Cookies Policy at https://gik.ai/cookies-policy.

gik.ai uses the collected data for various purposes:

To Provide and Maintain Our Service

• Create and manage your account
• Deliver the services you request
• Process your transactions
• Manage your orders

To Manage Your Account

• Register and maintain your account
• Provide customer support
• Track and analyze usage

For Product Quality and Improvement

• Evaluate the performance and reliability of our services
• Troubleshoot platform issues and errors
• Refine and enhance the quality of generated materials
• Perform internal analytics on aggregated or de-identified service interactions

To Contact You

• Send transactional emails (receipts, confirmations)
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Notify you about changes to our policies

For Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights and safety
• Prevent fraud and abuse

gik.ai will retain your Personal Data only for as long as necessary to accomplish the purposes outlined in this Privacy Policy. We retain Personal Data:

• While your account is active
• For as long as needed to provide the Service
• For the period necessary to comply with legal obligations
• For record-keeping purposes

You have the right to request deletion of your Personal Data, subject to certain exceptions required by law.

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

By submitting information to gik.ai, you consent to the transfer of your information to the United States and other countries.

The security of your Personal Data is important to us but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

We implement appropriate technical and organizational measures designed to protect Personal Data against unauthorized access, alteration, disclosure, or destruction.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately at support@gik.ai.

We may use third-party services to process payments, provide analytics, and manage our operations. These third parties are bound by confidentiality agreements and are not permitted to use your information for purposes other than those specified.

Common Third-Party Services Include:

• Payment processors (for secure payment handling)
• Email service providers (for communication)
• Google Analytics 4 (to understand usage patterns)
• Hosting providers (to maintain our infrastructure)

For a complete list of our third-party service providers (sub-processors) and how they process your data, please review our Sub-Processors & Third-Party Services page.

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions (such as maintaining records for legal or tax purposes).
• Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information. While we do not sell your data for money, using third-party analytics (like Google Analytics) may be considered "sharing" under CCPA. You can exercise this right by using the "Do Not Sell or Share My Personal Information" link in our footer.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

If you have any questions about this Privacy Policy, please contact us at:

• By email: support@gik.ai
• By visiting our contact page: https://gik.ai/contact-us

We will respond to your inquiry within 30 days or as required by law.